Paintstorm doesn't open when I updated.

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Loip
Posts:1
Joined:Mon Nov 16, 2015 6:54 am
Paintstorm doesn't open when I updated.

Post by Loip » Mon Nov 16, 2015 6:57 am

I just updated to 1.5 but whenever I try to run Paintstorm it just pulls up the "loading" wheel and never opens.

My specs.
Windows 10
Intel I7
16 gigs of RAM
GTX960m

Is there any way to fix this?
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support
Site Admin
Posts:1663
Joined:Thu May 07, 2015 1:33 pm

Re: Paintstorm doesn't open when I updated.

Post by support » Tue Nov 17, 2015 10:20 am

Some of our customers advise to add paintstorm to ignore list of antivirus. Paintstorm try get internet connection and can be blocked by antivirus. Also you can try to delete paintstorm Documents folder and install a clean version
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