Two very annoying bugs for iPad Pro version

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moriturimax
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Two very annoying bugs for iPad Pro version

Postby moriturimax » Thu Jul 06, 2017 8:26 pm

1. When I save, it never lets me overwrite an existing file. It keeps forcing me to rename it and without showing me what is already in the location I am saving to.

2. When I leave the app and come back some time later, everything I did is gone, and I am forced to recover the last auto save, which is only a single file, and even then the "auto save" doesn't necessarily remember where I finished. It loses things because it didn't "autosave" at the point I left the app. Every other graphic app remembers exactly where I was. Also, in other graphic apps, I can exit to a gallery or lobby or some other point outside the files I am working on, which then displays the different files I had been working on as a visual cue. Paintstorm doesn't do this and is very opaque and mysterious about the current state of the pictures I am working on.
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support
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Re: Two very annoying bugs for iPad Pro version

Postby support » Sun Jul 16, 2017 10:22 am

1)If you save via iCloud you can't overwrite file, but you can do it via iTunes(inner iPad memory)
2)Don't shout down Paintstorm as a usually ipad app, exit by Menu-file-exit.
moriturimax
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Re: Two very annoying bugs for iPad Pro version

Postby moriturimax » Sun Jul 16, 2017 4:33 pm

So do you recommend saving in the Camera Roll? If I do will it save all the layers?

ITunes Store does not seem to give me access to the iCloud Drive for renaming my paintstorm files, it only has music, movies and TV shows... there is no app I can find just called iTunes on the iPad.

Can you at least make it so it shows me what is IN iCloud when I try and save there, so I can see what I already have in it? I end up saving blind so different names and so on.... again, does Paintstorm save all the layers when i save to the camera roll? If so I would just use it.
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support
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Re: Two very annoying bugs for iPad Pro version

Postby support » Fri Jul 21, 2017 9:10 am

To access iTunes folder you should connect iPad to PC. Camera roll can store only JPG, and iCloud actually is not a saving but exporting - you can't rename iCloud files with different drawing software too.
I recommend saving WIP at the Itunes to able to continue later and save to iCloud in case you wanted to open a file by other software or platform.
Thornhair
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Re: Two very annoying bugs for iPad Pro version

Postby Thornhair » Sun Jul 23, 2017 6:39 pm

Hi, i have the same issue than moriturimax. So in case to close the app, for example, i am painting and i want take a break for eat and later continue painting, what do u suggest for continue with the same picture? I lose 3 picture already because i have it in 3 labble and i close the app with the home buttom ( i dont know if this is the name, i hope u understand) .

I am noobie in apple and ipad, i dont know how to interact with itunes and icloud. what do u suggest for to save a picture? (in ipad memory with his layers and all)

Thank you, and excuse me my little english.
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Re: Two very annoying bugs for iPad Pro version

Postby support » Sat Jul 29, 2017 9:25 am

Home button - kill the App, it's means that your work will disappear. You should save your work before the break, or if you will close Paintstorm by Menu-file-Exit It will ask you to save opened/created documents before closing. By default - all saves in iTunes and should be loaded from iTunes (just use menu-file-load-iTunes ... You will see a file previews)

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