Paintstorm Studio Desktop Crash won't reopen

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B-AB
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Joined:Sat Aug 04, 2018 5:12 pm
Paintstorm Studio Desktop Crash won't reopen

Post by B-AB » Sat Aug 04, 2018 5:18 pm

I have had my desktop Paintstorm Studio Desktop version for two weeks it was working fine. All of a sudden it crashed now refuses to re-open despite deleting and reloading the software. I am working on a Mac.

Thanks for any help.
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support
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Posts:1663
Joined:Thu May 07, 2015 1:33 pm

Re: Paintstorm Studio Desktop Crash won't reopen

Post by support » Sat Sep 01, 2018 10:03 am

In Finder->menu->GO->go to the folder
type: ~/Library/Application Support/
(~/Users/home/Library/Containers/com.paintstormstudio.paintstorm/Data/Library/Application Support/) for MAC Apple store version
find "Paintstorm Studio" folder and delete it
Reinstall
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