Painstorm v2.30 won't launch

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choptider
Posts:1
Joined:Sun Sep 16, 2018 5:06 pm
Painstorm v2.30 won't launch

Post by choptider » Sun Sep 16, 2018 5:20 pm

Hello,

I install the last version "PaintstormSetup_v2.30_x64.exe"

and I put "administrator right to the program,
I allow Bitdefender to let the program go to internet
but the problems remains:

When I launch the program here are the problem popup windows showing:

Can not deleted folder at:
C:\Users\0\Documents\Paintstrm Studio\Colors/Cmask

Click OK

Error
Error create Color Cmask folder

Click OK

Can not deleted folder at:
C:\Users\0\Documents\Paintstrm Studio\Colors/Presets

Click OK

Error
Error create Color Presets folder

Click OK

Than the grey windos of painstorm open and the following error popup:

Error save file
C:\Users\0\Documents\Paintstrm Studio\Brush/Textures/Patterns/Targets.png

Click OK

Than Paintstorm stop fonctionning...

and close


What can I do?
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support
Site Admin
Posts:1663
Joined:Thu May 07, 2015 1:33 pm

Re: Painstorm v2.30 won't launch

Post by support » Sat Oct 27, 2018 10:38 am

1)Install 2.31
2)Try to launch as Administator
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