Error opening PSD

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Palle
Posts:11
Joined:Thu May 26, 2016 10:54 am
Error opening PSD

Post by Palle » Fri Nov 25, 2016 7:05 am

I'm getting an error message: Error opening psd - init. See details in documents/paintstorm studio/logs/

The log reads:

WinProc:
loadPicture
loadPsdFormat 1 2 3
_layer::init

mousex=62
mousey=56
WindowWidth=1920
WindowHeight=1079
CB=232
tool=4
maintool=14
mbuttondown=0

irf infinitytool=0
irf tooloptions=0
irf somemenu=0
irf curidw=7
irf aw=7
irf curbrprev=0
irf cursheetgroup=0
irf brform_activeitem=0
irf brushesactivegroup=12

brush bristle=0
brush brmode=1
brush mask=0
brush texture=0

CL=0
cd=2
ctrlz_num=0
ctrlz_size=60
numOflayers=1
docWidth=2600
docHeight=1463
docPutx1=0
docPuty1=0
docPutx2=2600
docPuty2=1463

cm=0
curp=0
numofp=0


I have version control and two files, older one that works and newest that doesn't. They are around 30 mb each. Could I sent them and you could fix the problem? Or is this only on my end?
User avatar
support
Site Admin
Posts:1663
Joined:Thu May 07, 2015 1:33 pm

Re: Error opening PSD

Post by support » Sat Dec 03, 2016 9:33 am

Yes, can you send us this PSD for testing, send it to info@paintstormstudio.com
Palle
Posts:11
Joined:Thu May 26, 2016 10:54 am

Re: Error opening PSD

Post by Palle » Mon Dec 05, 2016 8:56 am

Thanks for solving it. If anyone is interested the problem was the maxium layer limit of 300. Once you go over that you can't open the file anymore in Paintstorm. You can try to open it in another software and remove/merge some of the layers. Should fix it.
MauPatatas
Posts:3
Joined:Mon Jul 10, 2017 8:27 pm

Re: Error opening PSD

Post by MauPatatas » Sun Jul 16, 2017 10:20 pm

Hello, where exactly did you find the layer limit option to solve this? I'm having the exact same problem right now.
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