can't open Paintstorm

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touristdesu
Posts:1
Joined:Thu Mar 23, 2017 4:54 pm
can't open Paintstorm

Post by touristdesu » Thu Mar 23, 2017 4:59 pm

Hello,
I know there are few topics about this problem, and I already tried both solutions that worked for other people but it seems the problem is still remaining. are there any other possible ways to solve this or I have to wait till next update :(
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support
Site Admin
Posts:1663
Joined:Thu May 07, 2015 1:33 pm

Re: can't open Paintstorm

Post by support » Mon Mar 27, 2017 9:50 am

1)Manually delete folder: "Documents/Paintstorm studio" (full reset)
2)Reinstall video card drivers
MorakiTaneda
Posts:2
Joined:Sun Apr 23, 2017 8:26 am

Re: can't open Paintstorm

Post by MorakiTaneda » Sun Apr 23, 2017 8:32 am

Yo tenia el mismo problema. Efectivamente lo he solucionado borrando la carpeta "Paintstorm" de C:/Mis Documentos y reinstalando los controladores de Intel Graphics.
No obstante, tienes que cargar otra vez los cepillos personalizados, la interfaz personalizada y volver a configurar los atajos de teclado. Una pesadilla que se repite en ocasiones y tienes que volver a haccer.
Deberían de publicar una actualización que corrija este problema de una vez por todas.
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