[IPADå] Saved document won't open due to layer amount

MikeWest
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Joined: Sat Jun 17, 2017 9:57 am

[IPADå] Saved document won't open due to layer amount

Postby MikeWest » Sun Aug 20, 2017 10:07 am

A file I've been working on won't open, with the error message "Warning, too many layers". I know the app complains when you try to add more than 10 layers on a large file, but I didn't know it would let you save a document that seems fine, then fail to open it the next time! I've been working on this file for a long time!
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support
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Re: [IPADå] Saved document won't open due to layer amount

Postby support » Tue Aug 29, 2017 8:51 am

Hm... seems like a trap... what you can do is to copy this file on PC, open it with some other soft or Paintstorm PC version (you can do it with Paintstorm PC trial version) - resize or decrease layer account, save and get back to iPad.

What is your file canvas size?
MikeWest
Posts: 10
Joined: Sat Jun 17, 2017 9:57 am

Re: [IPADå] Saved document won't open due to layer amount

Postby MikeWest » Wed Aug 30, 2017 11:54 pm

support wrote:Hm... seems like a trap... what you can do is to copy this file on PC, open it with some other soft or Paintstorm PC version (you can do it with Paintstorm PC trial version) - resize or decrease layer account, save and get back to iPad.

What is your file canvas size?


That's an excellent suggestion, thanks! It's over 5000px so I only have myself to blame...

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