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cannot update

Posted: Fri Nov 03, 2017 9:59 pm
by kasp
I am running windows 10 home edition. I have turned off all firewall and web protection. I have a 64 bit machine. I downloaded both windows versions and tried to run, but get a message that "this app cannot run on your machine" for both. Strange since I have version 2.02 running. Any ideas?

Re: cannot update

Posted: Mon Nov 13, 2017 9:20 am
by support
Try to download it by another internet browser: chrome/firefox/edge/ie/...