Black boxes while openning psd issue

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lordzieta
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Black boxes while openning psd issue

Post by lordzieta » Thu Nov 23, 2017 11:32 am

this artwork was made in photoshop , and I try to rework it in paintstorm, but when I open it, this blackbox happen (see image below).
I think this is not "incompatible because another software" issue , why? because I can "fix" it just by hide and unhide the layers that may cause this problem, but
doing this all time isn't user friendly, so I hope paintstorm can fix it for the next update soon .
error pss.jpg
error pss.jpg (537.73KiB)Viewed 959 times
Thank you!
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support
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Re: Black boxes while openning psd issue

Post by support » Fri Dec 01, 2017 9:07 am

if it happens everytime you can send us this PSD for testing - and if it will appear for us too - we could easy to fix it.
send it to info@paintstormstudio.com
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