Main screen issues

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Maizakame
Posts:1
Joined:Sat Dec 30, 2017 3:29 am
Main screen issues

Post by Maizakame » Sat Dec 30, 2017 3:55 am

On my first time using Paintstorm, i've had no issues, everything loaded, the pressure stuff worked, everything seemed fine. I stopped using it for a while, and I decide to use it again, then lo and behold..... it loaded up like usual, but I can't see anything but the color box....

this is how it looks when I open it
bandicam 2017-12-29 21-40-37-737.jpg
this is how it looks when I open it
bandicam 2017-12-29 21-40-37-737.jpg (35.67KiB)Viewed 482 times
this is how it looks after i open an image
bandicam 2017-12-29 21-42-42-852.jpg
this is how it looks if i open an image. the grey spaces outside the image are if i scroll my mouse over the options
bandicam 2017-12-29 21-42-42-852.jpg (86.28KiB)Viewed 482 times
idk what's up, but pls help me fix it. i was looking forward to using this
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support
Site Admin
Posts:1663
Joined:Thu May 07, 2015 1:33 pm

Re: Main screen issues

Post by support » Wed Jan 10, 2018 9:33 am

Some video memory issues:
1)Try to delete "Documents/Paintstorm studio" folder manually and restart Paintstorm shortcut
2)Try to reinstall graphics card drivers with clean settings.
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