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Can't Open Paintstorm

Posted: Tue Jul 31, 2018 9:23 pm
by Kyla
Problem: PSS strobes and doesn't load up. You can see a video here demonstrating what I mean.

Background Info: Paintstorm was working fine a few minutes previous to this issue. After I closed it down I decided I wasn't actually ready to finish up, reloaded the program and realised that my pen pressure wasn't being recognised. Not a problem, it happens sometimes, just not usually when I've left it plugged in and running. Restarted my computer, tried to load up PSS and got an error message about (I think) being unable to load the mixer. Restarting my computer hasn't helped.

If possible I'd rather not have to do a fresh install.

Re: Can't Open Paintstorm

Posted: Sat Sep 01, 2018 10:28 am
by support
Try to delete Documents\Paintstorm Studio\Data\mixer.png

Re: Can't Open Paintstorm

Posted: Sat Sep 01, 2018 8:56 pm
by Kyla
Found that solution on another thread. It didn't work, ended up doing a fresh install weeks ago.