Problem running the Linux version on Manjaro

[Meepish]

Hi!

I downloaded the Linux trial version of Paintstorm, installed the required dependencies, created the symlink for libGLEW that I've seen other people suggest in the forums here, but I'm left with one problem that I can't fix:

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/usr/share/paintstorm/Paintstorm: /usr/lib/libcurl-gnutls.so.4: no version information available (required by /usr/share/paintstorm/Paintstorm)
Segmentation fault (core dumped)

It seems that there's some problem with the version of libcurl-gnutls. Would it be possible for you to release some kind of universal Linux binary with the dependencies included in it, so that it can easily run on any Linux system? I think AppImage would be a good way to do it.

[support]

One Linux user reported that this link command helps to solve libGLEW issue:
sudo ln -s /usr/lib/x86_64-linux-gnu/libGLEW.so.2.1 /usr/lib/x86_64-linux-gnu/libGLEW.so.1.13

[Meepish]

Thanks for the reply! I already solved the libGLEW issue, my problem is with libcurl-gnutls now

By the way, I've installed the Windows trial version in the meantime, and I love it so far!

[snoutflower]

I'm also still getting the

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/usr/lib/libcurl-gnutls.so.4: no version information available

error in Linux and was wondering if there was any updates on this issue? libGLEW doesn't seem to be related as far as I can tell

these are all the versions my system lists:

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libcurl-gnutls.so.3      libcurl-gnutls.so.4.1.0  libcurl-gnutls.so.4.4.0
libcurl-gnutls.so.4      libcurl-gnutls.so.4.2.0  libcurl-gnutls.so.4.5.0
libcurl-gnutls.so.4.0.0  libcurl-gnutls.so.4.3.0  libcurl-gnutls.so.4.6.0

[snapper]

I am having the same problem on Manjaro. Haven't used PS since I switched from Ubuntu to Manjaro.

I made a dbg, maybe someone with more knowledge than me can look at this?

(gdb) run
Starting program: /usr/share/paintstorm/Paintstorm
/usr/share/paintstorm/Paintstorm: /usr/lib/libcurl-gnutls.so.4: no version information available (required by /usr/share/paintstorm/Paintstorm)
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
/usr/lib/../share/gcc-9.2.0/python/libstdcxx/v6/xmethods.py:731: SyntaxWarning: list indices must be integers or slices, not str; perhaps you missed a comma?
refcounts = ['_M_refcount']['_M_pi']
Unable to find input device 'Wacom'
[New Thread 0x7ffff1c49700 (LWP 19110)]
[New Thread 0x7ffff1448700 (LWP 19111)]
[New Thread 0x7ffff0c47700 (LWP 19112)]
[New Thread 0x7fffe3fff700 (LWP 19113)]
[New Thread 0x7fffe1bfa700 (LWP 19115)]
[New Thread 0x7fffe13f9700 (LWP 19116)]
[New Thread 0x7fffe0bf8700 (LWP 19117)]
[New Thread 0x7fffdbfff700 (LWP 19118)]

Thread 1 "Paintstorm" received signal SIGSEGV, Segmentation fault.
0x00007ffff6cc9f63 in readdir64 () from /usr/lib/libc.so.6
(gdb) bt
#0 0x00007ffff6cc9f63 in readdir64 () at /usr/lib/libc.so.6
#1 0x00000000006d933e in _mtexttool::init() ()
#2 0x00000000006fa4ba in myMainInit() ()
#3 0x00000000006f08ad in MacCreateLoop() ()
#4 0x0000000000408868 in main ()
(gdb) kill
Kill the program being debugged? (y or n) y
[Inferior 1 (process 19106) killed]
(gdb) quit

Don't think the /usr/lib/libcurl-gnutls.so.4 is the problem. Probably compiled with a different version as I have installed. "Unable to find input device 'Wacom'" is strange as my Wacom works perfectly with other programs like Gimp and Krita.

[cestarian]

Wow, this post is exactly what I came here to ask about down to the very distro. Coincidentally I am also the user who posted about the libglew thing

I did some googling, learned to use strace to troubleshoot things like this, useful night.

In a nutshell, this is where it goes wrong:

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openat(AT_FDCWD, "/usr/share/fonts/opentype", O_RDONLY|O_NONBLOCK|O_CLOEXEC|O_DIRECTORY) = -1 ENOENT (No such file or directory)
--- SIGSEGV {si_signo=SIGSEGV, si_code=SEGV_MAPERR, si_addr=0x4} ---
+++ killed by SIGSEGV (core dumped) +++
Segmentation fault (core dumped)

I created the missing folder, and that lead to this

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openat(AT_FDCWD, "/usr/share/fonts/truetype", O_RDONLY|O_NONBLOCK|O_CLOEXEC|O_DIRECTORY) = -1 ENOENT (No such file or directory)
--- SIGSEGV {si_signo=SIGSEGV, si_code=SEGV_MAPERR, si_addr=0x4} ---
+++ killed by SIGSEGV (core dumped) +++
Segmentation fault (core dumped)

I created that folder and we're in business

So the solution:

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sudo mkdir /usr/share/fonts/truetype /usr/share/fonts/opentype

@support you might want to write that down, if you ever need to help a linux user to troubleshoot, ask them to run strace, first they need to install strace then run:

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strace -o outputfilename /usr/share/paintstorm/Paintstorm

and maybe throw the results into pastebin or something, if it's another case of missing file or dependency at least it will spot it.

[snoutflower]

I created that folder and we're in business

Thank you, this was a big step in the right direction for me! These folders already existed for me even though strace said they don't so my guess was that it was a permission error and probably trying to copy the default font to those folders. My solution was to run Paintstorm once with sudo, but that's probably not advisable even though it worked.

[Meepish]

Creating these font directories fixed the issue for me, and now I can run the program, thank you! Although I got some other bugs and glitches that make using it impossible. If the program is mostly optimized for Ubuntu, I should try it with Ubuntu sometime.

[support]

Users reported that this package solves this issue: https://aur.archlinux.org/packages/paintstorm-bin/

[Alex]

I made it work with Winetricks , i created a new wine tricks 64 bit and installed it in it and it works perfectly