New version out but...the download?

[Chanree]

I am unsure if you guys fixed this yet but i will try little later today. but wanted to say the windows download says there is no file after going to paintstorm - check for updates - go there to download.

[SilverSurfer1221]

I just downloaded and installed the Windows version with no issues. So, they must have fixed it.

[Gasman]

The only file I can see for my Windows 10 64 bit setup is PaintstormSetup_v2.20_x64.exe which is only 32kB in size ??. Double clicking on this file I get this error window-.

2.20 update error

Paintstormerror.jpg (17.16KiB)Viewed 6463 times

Steve

[Gasman]

Strange !! downloading again its now 49mB in size but again I still get the `This app can`t run on your pc` message??. Maybe I need to disable virus checker?? will try again later.
Steve

[Gasman]

Working now Thanks!!
Steve

[brianhermelijn]

I get virus error.

[Gasman]

I had to tell my virus checker McAfee to trust the Paintstorm.exe file otherwise the install fails
HTH
Steve

[support]

Be sure that it's clean, here's the antivirus report:
https://www.virustotal.com/#/url/5030b1 ... /detection

[jshan]

I also get the same 'This app can't run on your PC' I'm running a Surface Book 2 for the record.

It's initially blocked by Windows Defender. Then, I allow it explicitly and it fails with the above error.

This is the only software I ever get this message for.

I have no 3rd party AV software running.