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answer if PSS won't install due to visual C++ error

Posted: Tue Jan 10, 2017 3:51 pm
by Blendie
Hello

After 24 hours trying to get windows update [windows 8.1] to work, http://download.wsusoffline.net solved that, through bypassing windows update to install updates anyway. Vital for security, and because PSS wouldn't run due to needing visual C++ proper install. All Microsoft's fault, and many posts online about many softwares and games over recent months getting the same error message I got constantly when trying to run PSS today, after formatting the pc ... about api-ms-win-crt-runtime-l1-1.0.dll missing. This is a dll file in visual C++, but the only version of that I've found that has at last completed the full install and enabled me to run PSS is via this page: https://www.smartftp.com/support/kb/the ... f2702.html. And, since I'm in here anyways, I may as well add in that (thankfully) I found http://www.workrave.org, which alerts about micro pauses and rests, and even runs a little window with exercises to do in rests. Probably too tired to paint after all this, lol, but it'll be even better heaven after rest. :-)

Re: answer if PSS won't install due to visual C++ error

Posted: Mon May 14, 2018 2:21 pm
by bluesilverbass
15 May 2018

Paintstorm Studio did work on my computer prior to a win7 64 bit reinstall

After the reinstall and updates

as well as trying all the help options with the exception of upgrading to windows 10
The program is still giving the error message - the program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing

i believe there must be something else missing in a win 7 64 file that keeps Paintstorm Studio from operating.

as it did work prior to the reinstall

Re: answer if PSS won't install due to visual C++ error

Posted: Wed Oct 03, 2018 12:49 am
by Blendie
Sorry; I'm not sure. My post was so long ago, plus am on Linux now, using PSS on the ipad. Might there be a log file somewhere that could give you a clue?