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Consider Alternative Means of Registration

Posted: Wed Aug 01, 2018 4:19 pm
by kbellis
Hello,

Five hours ago, I purchased Paintstorm Studio. The installation seemed to go along with issue. The problem came when I tried to use it for the first time and to register the software. I entered my correct email address (on several attempts), yet the complaint remained: Error Wrong email. I've written to the developers for help, but so far, the only thing I've received was an automated thank you for my purchase.

Suggestion One: Allowing users to register their software in more than one way; e.g., through the program's interface; or alternatively, through the painstormstudio.com registration page.

Suggestion Two: Related to both this forum and the main site, all points of entry of user names and password produce warnings in Firefox of an insecure site. Consider adopting https:// practices instead of the more vulnerable http://

Re: Consider Alternative Means of Registration

Posted: Sat Sep 01, 2018 1:13 pm
by support
write same to info@paintstormstudio.com, please