New Issues

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Mustanglou
Posts:9
Joined:Fri Jan 17, 2020 1:47 am
New Issues

Post by Mustanglou » Wed Jul 08, 2020 11:59 am

I just dded Paintstorm to a new PC. Specs are 16 gig Rm, rtx 2070, i7-10750h @2.6 ghz. When I do a fresh install app opens but brushes are a bit laggy. When I close the app and reopen I just get a black screen with the spinning windows circle. App doesn't fully open

Please Help
Mustanglou
Posts:9
Joined:Fri Jan 17, 2020 1:47 am

Re: New Issues

Post by Mustanglou » Fri Jul 10, 2020 11:34 am

I found out it only stops working if I close the app from the Wacom screen. If I minimize the app and drag it from the wacam screen back to the laptop screen to close the program will reopen
Mustanglou
Posts:9
Joined:Fri Jan 17, 2020 1:47 am

Re: New Issues

Post by Mustanglou » Sat Jul 25, 2020 8:53 pm

Is this product still being supported. My issue still exists and I've had no reply to this thread or response to an email to support
animk
Posts:9
Joined:Sat Feb 17, 2018 9:37 am

Re: New Issues

Post by animk » Thu Jul 30, 2020 9:56 am

My paintstorm is running fine on RTX 2060 with "game ready" driver installed
Mustanglou
Posts:9
Joined:Fri Jan 17, 2020 1:47 am

Re: New Issues

Post by Mustanglou » Sat Aug 01, 2020 2:48 pm

Are you running the newest version of windows 10 and a wacom tablet? Any ideas why it crashes when closing it when set to extend these displays? I found if I drag it back to the primary display and close it from there I can reopen it fine
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