License deactivation when offline

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jonevan
Posts:1
Joined:Tue Nov 10, 2015 5:24 pm
License deactivation when offline

Post by jonevan » Wed Nov 11, 2015 4:16 am

I'm often getting this message when my laptop is offline "Your license has been deactivated. Please restart Paintstorm".
Then I have to go online and re-register my email again. This is very inconvenient when you don't always have an internet connection.

Are there any possible workarounds to resolve this?
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support
Site Admin
Posts:1663
Joined:Thu May 07, 2015 1:33 pm

Re: License deactivation when offline

Post by support » Tue Nov 17, 2015 9:52 am

Hello. This bug was fixed in version 1.50. If Paintstorm still ask license for you - enter personal area www.paintstormstudio.com/login.php and deactivate old Hardware id. After that try to Register Paintstorm again.
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