Paintstorm opens off-screen

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donarose
Posts:1
Joined:Mon Feb 22, 2016 7:48 pm
Paintstorm opens off-screen

Post by donarose » Mon Feb 22, 2016 7:54 pm

Whenever I open Paintstorm, the window opens off-screen on my monitor. I can see only the top left quarter of the program. And subsequently can't use it. It will not allow me to drag it onscreen, as you usually would by clicking on the top bar, holding down the mouse, and dragging a window. It is frozen "in place". I'm running Windows 7 Home Premium, on 3 GHz, with 8 MB RAM, 64-bit operating system. I use both a mouse and a Wacom tablet. Sure hope someone will help with this very odd problem! I've tried many things but simply cannot get the Paintstorm window to open on-screen. Thank you!! :D
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support
Site Admin
Posts:1663
Joined:Thu May 07, 2015 1:33 pm

Re: Paintstorm opens off-screen

Post by support » Thu Feb 25, 2016 10:16 am

Hello. Try next: Minimize paintstorm window by double click at the header line; move it to see right corner icons; fold the window and close it in the folded state by rightclick-close the program. Run Paintstorm again. Also you can try to change desktop screen resolution.

It's a bug of 1.52 version, will be fixed in the next release.
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