iPad V:1.52 (Saving function is BROKEN)

[mkemo]

I have been keeping a sketchbook Daily canvas for the last couple of weeks and filling it with head studies. I just lost about a week worth of sketches.

I initially saved the file to a Psd using the iCloud option. Now I have a number of issues with how save works in iPad PSS.

• 'File > Save & Save As' seem to perform the same function.
• clicking 'File > Save' brings up the 'Save As' dialog box instead of merely saving over the file you have opened.
• 'Auto Save'. What does it do? Which file is it saving, and to where? After losing my work I doubt it's saving properly. i.e. Not over the file you currently have open.
• If you try to save over a previously saved file e.g. Daily_Sketch.psd. It will not let you and ask you to rename your file to e.g. Daily_Sketch - 1.psd
  The only time PSS should force 'Save' to behave the same as 'Save As' is when you have opened a fresh scene and you're saving for the first time.

As it stands, I have chosen to ditch Paintstorm Studio and use Procreate until these issues have been resolved.



anyway, here is my daily image before I lost the rest. The latest image was about twice as large and almost entirely full of studies.

[mkemo]

Please please please fix this. It is crippling that a program cannot do such basic functions like Save, Save As properly.

I don't mean to come across so harsh but I cannot use PaintStorm as a professional application in it's current state.

[Furea]

The save functions works properly for me... I can do save without the dialog box opening and save as with the naming dialog box.

[support]

I have been keeping a sketchbook Daily canvas for the last couple of weeks and filling it with head studies. I just lost about a week worth of sketches.

• 'File > Save & Save As' seem to perform the same function.
• clicking 'File > Save' brings up the 'Save As' dialog box instead of merely saving over the file you have opened.
• 'Auto Save'. What does it do? Which file is it saving, and to where? After losing my work I doubt it's saving properly. i.e. Not over the file you currently have open.
• If you try to save over a previously saved file e.g. Daily_Sketch.psd. It will not let you and ask you to rename your file to e.g. Daily_Sketch - 1.psd
  The only time PSS should force 'Save' to behave the same as 'Save As' is when you have opened a fresh scene and you're saving for the first time.

iCloud have own dialog, and we can only send filename to this dialog, in other words: for saving to iCloud you need always select "Save As"
"Save" also will be ask you where do you want to save your work. And the only if you opened file from iTunes folder - "Save" will automatic replace opened file.

Autosave: you can open it only at paintstorm crashes, it's ask to load autosave after restarting.

Have you checked iTunes folder? Maybe your file saved to iTunes instead of iCloud?

[mkemo]

Thanks for the reply. Unfortunately I need to use iCloud saving option as I don't have iTunes installed (hate it with a passion)

Save works fine if using iTunes, I wonder why it is impossible to Save over a pre-existing file using iCloud. Seems crazy not to allow this.

[noirgalant]

I am working on an iPad Pro with an Apple Pencil, all systems and apps up to date. I am very impressed with this app, it seems to offer more options then Procreate and resembles Photoshop a lot. Why don't you have a published manual? The TheaterProfessor has some cool tutorials I am going through, but its more like we are discovering the program together to see what it can do. The Artist Quarter has a complete workshop referred to in the Procreate forum, for about $75, but no previews to recommend spending the money up front.
The PaintStorm iPad App is a superb and fine program, I want to use it so please make it viable for me.
Currently when I use "save" a file I am keeping in the cloud the program closes down. When I come back it asks me if I want the autosave which is not always the same file as that which just crashed on me, and its named "restored.psd" without indicating the original file and location for future saves. You really need to clean up the various save options you have to be in line with standard Apple interface, it gets to confusing if you are reinventing the how and what of saving. I too prefer to use the cloud, especially as saving to iTunes does not seem to happen unless I am tethered to the Mac with iTunes working, and I am not even sure about that and why would I want to save to iTunes which requires me to auto sync or use the cloud all the same???
Secondly I like to work in large canvases of at least 18" by 24" at minimally printable 300 dpi, but unlike Procreate, you have a smaller limit on files, like around 14" by 22", and then when I do run a file at the size you support, it seems to arbitrarily crash a lot, as if is having problems, especially if I already have many layers. I had to delete the watercolor pigments palette layer that I use to eyedrop colors I am familiar with from studio painting and the crashing has stopped.
All the files I am working on in PaintStorm I am importing as PSD files that were created in Procreate which never crashes, just limits the number of layers I can use as the canvas gets larger.
Another thing that is irritating is the rotate canvas icon on the screen, you hold it down while gesturing the turn with two fingers on the canvas, and sometimes it turns the picture the way you want it, but try a second time and all you do is move the icon around the screen as it changes size??? Apparently rotating is a one time deal, you need to close and reopen to get it to work again. How do you return the canvas to automatically fit on the screen without having to save and come back?
So please, a lovely illustrated manual that explains everything clearly in standard English.

[support]

Canvas size is limited by memory, in the new version we add ability to create more large documents, but with max layer limits.
What about crashes - it can be called by memory errors too. If you working with large documents - better is restart iPad or close all apps manually.