Application cannot load icon

Post Reply
stareubanks
Posts:1
Joined:Mon May 06, 2019 2:57 am
Application cannot load icon

Post by stareubanks » Mon May 06, 2019 3:02 am

I try to open up my Paintstorm Studio application but it just comes up with the text box "Application cannot load icon". I've had this problem before and it's always after a file corrupts, I just lost a piece I worked really hard on because of file corruption and now this is showing up and refusing to open the program. I've fixed it before, I just don't remember how. Please help! Image linked: https://gyazo.com/04414468e2f3600a63ed05db21d65d2c
User avatar
support
Site Admin
Posts:1663
Joined:Thu May 07, 2015 1:33 pm

Re: Application cannot load icon

Post by support » Thu May 16, 2019 10:51 am

Try to manually delete Paintstorm working folder:
1)In Finder->menu->GO->go to the folder
2) ~/Library/Application Support/
3)find "Paintstorm Studio" and delete it
4)reinstall


for Apple store version path is:
/Users/home/Library/Containers/com.paintstormstudio.paintstorm/Data/Library/Application Support/Paintstorm Studio/
vedika
Posts:1
Joined:Fri May 24, 2019 10:12 am

Re: Application cannot load icon

Post by vedika » Fri May 24, 2019 10:15 am

Thank you for the explaination
Post Reply