License file stopped working

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Spacep0d
Posts:5
Joined:Wed Dec 23, 2015 7:23 am
License file stopped working

Post by Spacep0d » Wed Dec 23, 2015 7:40 am

Hi there,

My version of Paintstorm was gifted to me when my brother bought a two-for-one special. I can't reset the hardware ID since I presume that the login is under his email address.

The trouble is that my Paintstorm license stopped working (no hardware ID change that I know of) and when I put the email address in, it's saying that all licenses have been used. There's no way that I can see to put in my hardware ID.

I've emailed support but have not gotten a response yet.

Thanks!

Spacep0d
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support
Site Admin
Posts:1663
Joined:Thu May 07, 2015 1:33 pm

Re: License file stopped working

Post by support » Fri Dec 25, 2015 2:26 pm

If still not solved - write your suggestion to info@paintstormstudio.com (we can't ask your account data at the public forum) also - mail support anywhere faster.)
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