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Open existing PSD files

Posted: Mon Jan 04, 2016 3:17 pm
by TomDeVis
When I try to open an existing PSD it creates or opens a file with the right dimensions but without layers.
The file includes no special layers. I've tried this with just a basic psd file with one extra layer as well.

Is there something I am missing?

Re: Open existing PSD files

Posted: Sun Jan 10, 2016 10:06 am
by support
You need 2 or more layers, paintstorm open white canvas if you have only 1 photoshop locked layer(also you can unlock it) . Also paintstom can open only RGB files(not a CMYK)