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Error and error log~

Posted: Fri Sep 30, 2016 2:40 pm
by sunnyjei
I just purchased the desktop purchase and was trying to set it up similar to my ipad when I ran into an error message. Now I can not open the desktop app and my error log says this: (I got this error trying to import Paintstorm brushes)
WinProc:
reloadAllbr
loadBrushes

mousex=1463
mousey=700
WindowWidth=1920
WindowHeight=1040
CB=0
tool=4
maintool=1
mbuttondown=0

irf infinitytool=0
irf tooloptions=-1
irf somemenu=0
irf curidw=11
irf aw=11
irf curbrprev=0
irf cursheetgroup=0
irf brform_activeitem=0
irf brushesactivegroup=0

brush bristle=0
brush brmode=1
brush mask=0
brush texture=0

CL=1
cd=1
ctrlz_num=45
ctrlz_size=46
numOflayers=2
docWidth=1600
docHeight=900
docPutx1=1
docPuty1=0
docPutx2=1606
docPuty2=903

cm=0
curp=0
numofp=0

Re: Error and error log~

Posted: Mon Oct 17, 2016 10:30 am
by support
delete folder "documents/paintstorm studio" manually, restart the shortcut