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Unable to open jpeg

Posted: Tue Oct 11, 2016 3:54 pm
by KieDough
even if I save the file in paint.NET to sort of freshen the file it still will not open in paintstorm. The UI will flash for a second but then act like the file never opened at all. The image never flashes, just the UI around a blank canvas acts like it's trying to open a file.

If I save it into a PNG format using paint.NET it suddenly opens. So something is fishy with jpg ATM

Re: Unable to open jpeg

Posted: Mon Oct 17, 2016 10:36 am
by support
jpg must be saved with Baseline (“Standard”) option, or progressive not more than 3
Image

Re: Unable to open jpeg

Posted: Mon Oct 17, 2016 4:05 pm
by KieDough
Normally it gives me a notice when that is the issue. At least on PNGs it does that. Maybe the Jpegs just don't have an alert made yet?