Won't Launch

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JudiLynn
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Joined:Sat Oct 22, 2016 1:04 am
Won't Launch

Post by JudiLynn » Sat Oct 22, 2016 1:08 am

I've been using Paintstorm Studio for a while now, on Window 7. But thanks to trying to upgrade to Win10, constant bluescreens and reinstallations, I have redownloaded PSS, but it won't run no matter how many times I uninstall and reinstall it. Any clue as to what's going on? Does it need something in the Windows updates that hasn't been allowed on my machine yet?
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support
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Joined:Thu May 07, 2015 1:33 pm

Re: Won't Launch

Post by support » Sun Nov 13, 2016 9:59 am

You need to try install Microsoft redistribute 2015 manually
http://paintstormstudio.com/forum/viewt ... f=6&t=1930 - here's the details.
Also you need windows updates.
Video instruction: https://www.youtube.com/watch?v=n-CgFu71PTk
https://support.microsoft.com/en-us/kb/2999226
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