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Wacom Art Pen ROTATION NOT WORKING

Posted: Mon Jan 09, 2017 9:56 am
by raybender
Hi

in the latest Version of Paintsstorm Studio (1.72) on my MacBook Pro with Mac OS Sierra. Pen Rotation of the Wacom Art Pen is not recognised. Since it works in photoshop on the same machine I guess its a problem in PSS.

Can you please help ? I already deleted and reinstalled Wacom drivers, also used older versions of it. tried to install PSS again, but nothing helps.

kind regards

Alex

Re: Wacom Art Pen ROTATION NOT WORKING

Posted: Tue Feb 21, 2017 2:17 pm
by klaemoer
Same here, no pen rotation with Wacom Art Pen in PSS on macOS Sierra. Pen rotation still works fine in El Capitan.

Clay

Re: Wacom Art Pen ROTATION NOT WORKING

Posted: Thu Apr 13, 2017 9:40 am
by raybender
Support, could you please look into this problem. its VERY annoying that we can't use our damn expensive Wacom art pens :) PLEASE!

Re: Wacom Art Pen ROTATION NOT WORKING

Posted: Fri Apr 14, 2017 10:01 am
by support
Is this pen still supporting by Wacom? I couldn't find it at wacom.com for Intuos pro. I find it only on eBay.

Re: Wacom Art Pen ROTATION NOT WORKING

Posted: Wed Apr 19, 2017 8:01 pm
by klaemoer
Yes, still available: https://us-store.wacom.com/Catalog/Acce ... undefined2
You have to dig through the store a little bit to find it. It is also available on Amazon, vistek.ca, bhphotovideo.com, adorama.com... I'm sure there are others.
Also, pen rotation still works in Photoshop and Corel Painter in Sierra.
Hope there turns out to be a simple solution to this.

Re: Wacom Art Pen ROTATION NOT WORKING

Posted: Thu Apr 27, 2017 9:58 am
by support
OK, I'll order it.

Re: Wacom Art Pen ROTATION NOT WORKING

Posted: Tue Sep 26, 2017 2:30 pm
by VanDeiMin
Hi PaintStorm Team
I work in Your software and I really like it.
Wacom Art Pen is still supported by Wacom.
Now (26.09.2017) rotation of pen in PaintStormStudio does no work correct. When I make rotation of circa about 180 degrees cursor makes more than 360 degrees of rotation. Also when I use pen rotation cursor flips 180 degrees. The solution i found is using double angle rotation. But rotation still is incorrect
Best Regards
Wojciech Bem

Re: Wacom Art Pen ROTATION NOT WORKING

Posted: Wed Oct 04, 2017 12:56 pm
by raybender
Paintstorm Studio 2.03. and Pen Rotation still doesnt work - at all

OS X Sierra, latest Wacom Drivers.

works fine in Photoshop and Corel Painter.. so it must be an Issue in Paintsstorm Studio

COULD YOU PLEASE LOOK INTO THAT PROBLEM ? If you need my help in any regard, let me know, i´ll be happy to help or test.. this is the single most important thing i am missing in PSS so pleeeease fix it.

Re: Wacom Art Pen ROTATION NOT WORKING

Posted: Wed Oct 11, 2017 9:28 am
by support
raybender wrote:Paintstorm Studio 2.03. and Pen Rotation still doesnt work - at all

OS X Sierra, latest Wacom Drivers.

works fine in Photoshop and Corel Painter.. so it must be an Issue in Paintsstorm Studio

COULD YOU PLEASE LOOK INTO THAT PROBLEM ? If you need my help in any regard, let me know, i´ll be happy to help or test.. this is the single most important thing i am missing in PSS so pleeeease fix it.
We've tried to solve it, but the Wacom example downloaded from Wacom developers site is not working too - it's a separate code and separate example. Maybe photoshop uses own code or different drivers, I don't know. This sample is not very hard, but the "Art pen" returns 0 value on Sierra, but works fine on other OS. Wacom or Apple should solve it, we can't do it :(

Re: Wacom Art Pen ROTATION NOT WORKING

Posted: Wed Oct 11, 2017 9:48 am
by raybender
oh that´s sad.. but Thanks a lot for trying. :)