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cannot launch the application

Posted: Fri Apr 14, 2017 6:06 pm
by sreekrishnadutta
I am not able to launch the application. Below is the change log. Error message in the dialog box is: Cannot load textures :?:

MAIN: Glut init OK Creatwindow OK Show window OK Load loc OK Prepare Groupicons OK Prepare Brforms OK
prepareTextures

mousex=0
mousey=0
WindowWidth=1366
WindowHeight=728
CB=0
tool=1
maintool=1
mbuttondown=0

irf infinitytool=0
irf tooloptions=-1
irf somemenu=0
irf curidw=0
irf aw=-1
irf curbrprev=0
irf cursheetgroup=0
irf brform_activeitem=0
irf brushesactivegroup=0



cm=0

GPU enable=1
GPU fastmode=0
GPU support=0
GPU tempsunsupport=0
GPU unsupportFunc=1
GPU vorsSupport=1

Re: cannot launch the application

Posted: Mon Apr 17, 2017 8:51 am
by support
Try to delete "Documents/Paintstorm Studio" folder manually and restart the Paintstorm shortcut. Also be sure that you run it with administrator rights.

Re: cannot launch the application

Posted: Sun Jun 18, 2017 11:23 am
by sreekrishnadutta
This is resolved. I don't remember how or why. Thank you!

Re: cannot launch the application

Posted: Tue Oct 10, 2017 12:35 am
by lupusthiago
I'm having the same issue, and I tryed to do what you guys said and nothing changed< I'm using Windows 7 x64 system

Re: cannot launch the application

Posted: Wed Oct 11, 2017 10:04 am
by support
lupusthiago wrote:I'm having the same issue, and I tryed to do what you guys said and nothing changed< I'm using Windows 7 x64 system
You can also try to reinstall graphic card drivers

Re: cannot launch the application

Posted: Wed Oct 11, 2017 3:20 pm
by bryan944
I am having the same problem, Tried updating driver. Uninstalled paintstorm, deleted all file related to paintstorm. Reinstalled paintstorm and the same problem

Re: cannot launch the application

Posted: Thu Oct 12, 2017 8:46 pm
by hris
I can't run aplication too :( 2.03 is not running. I checked documents - there is no folder "PaintstormStudio". I installed again, i run as Admin, i uninstalled and installed again...nothing. I can't run :( Win 10 64 bit, 32 GB RAM, 2 x Xeon 5650 No Oc, GTX 960 4 GB.

Re: cannot launch the application

Posted: Tue Oct 17, 2017 10:16 am
by support
hris wrote:I can't run aplication too :( 2.03 is not running. I checked documents - there is no folder "PaintstormStudio". I installed again, i run as Admin, i uninstalled and installed again...nothing. I can't run :( Win 10 64 bit, 32 GB RAM, 2 x Xeon 5650 No Oc, GTX 960 4 GB.
Do you have errors something like "can't load icon.png..." ?
better write to info@paintstormstudio.com for more detailed dialog.

Re: cannot launch the application

Posted: Fri Nov 24, 2017 2:59 pm
by lottekroon
I'm on an iPad Pro and my app keeps on shutting down every time I try to start it. I have an iPad Pro and the software is up to date.