Tablet pen position not detected properly
Posted: Wed Jul 26, 2017 7:00 pm
Some time ago I had some time to test Paintstorm a bit and I considered purchasing it.
Recently I then downloaded the most recent version and now it seems like there are
serious problems with detecting the right pen coordinates on the tablet, which renders
Paintstorm completely unuseable for me.
Unfortunately my trial period has also expired now, so I'm not able to test further things.
However, here are my observations on my system:
I tried PS on a USB Penabled tablet (Lenovo LT1423p) and it is only working properly when
I use the tablet as the main and only display. This is a problem since I need the second
screen too. In addition, the tablet is a bit limited in terms of pressure levels supported.
So I use it in rare cases only in the meanwhile.
I also tried PS on my Cintiq 21 UX and there the problems get really weird. When using the
tablet as the primary display things seem to work (was not able to fully test it since
my trial has expired). But when used as the secondary display, it seems like the
coordinates of the pen get messed up. When moving the pen inside the PS window the
cursor is not visible at all and I can't paint or click anything. Funnily when I move
PS to the primary display, enable the extended mode on the Cintiq (cursor is then
movable over the range of both displays by moving the pen on the Cintiq), then I can
manage to move draw something in PS (but it's obviously not usable that way for me).
To me it seems like when using PS on the secondary display the program misinterprets
the coordinates it gets by the Wacom driver and believes that the pen is on the primary
display.
I can also rule out driver issues since in Krita as well as in Clipstudio Paint at least
the Cintiq works perfectly. The Lenovo tablet is a bit unstable there too. I just
wanted to mention my test with the Lenovo tablet to point out that there is a scenario
where I can use PS.
Recently I then downloaded the most recent version and now it seems like there are
serious problems with detecting the right pen coordinates on the tablet, which renders
Paintstorm completely unuseable for me.
Unfortunately my trial period has also expired now, so I'm not able to test further things.
However, here are my observations on my system:
I tried PS on a USB Penabled tablet (Lenovo LT1423p) and it is only working properly when
I use the tablet as the main and only display. This is a problem since I need the second
screen too. In addition, the tablet is a bit limited in terms of pressure levels supported.
So I use it in rare cases only in the meanwhile.
I also tried PS on my Cintiq 21 UX and there the problems get really weird. When using the
tablet as the primary display things seem to work (was not able to fully test it since
my trial has expired). But when used as the secondary display, it seems like the
coordinates of the pen get messed up. When moving the pen inside the PS window the
cursor is not visible at all and I can't paint or click anything. Funnily when I move
PS to the primary display, enable the extended mode on the Cintiq (cursor is then
movable over the range of both displays by moving the pen on the Cintiq), then I can
manage to move draw something in PS (but it's obviously not usable that way for me).
To me it seems like when using PS on the secondary display the program misinterprets
the coordinates it gets by the Wacom driver and believes that the pen is on the primary
display.
I can also rule out driver issues since in Krita as well as in Clipstudio Paint at least
the Cintiq works perfectly. The Lenovo tablet is a bit unstable there too. I just
wanted to mention my test with the Lenovo tablet to point out that there is a scenario
where I can use PS.