Page 1 of 1

Black boxes while openning psd issue

Posted: Thu Nov 23, 2017 11:32 am
by lordzieta
this artwork was made in photoshop , and I try to rework it in paintstorm, but when I open it, this blackbox happen (see image below).
I think this is not "incompatible because another software" issue , why? because I can "fix" it just by hide and unhide the layers that may cause this problem, but
doing this all time isn't user friendly, so I hope paintstorm can fix it for the next update soon .
error pss.jpg
error pss.jpg (537.73KiB)Viewed 1637 times
Thank you!

Re: Black boxes while openning psd issue

Posted: Fri Dec 01, 2017 9:07 am
by support
if it happens everytime you can send us this PSD for testing - and if it will appear for us too - we could easy to fix it.
send it to info@paintstormstudio.com