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Issue opening certain PNG files
Posted: Tue Mar 13, 2018 10:08 am
by Azuregos
Dear Paintstorm Support,
Paintstorm Studio 2.2 has some issues with certain PNG files. Instead of an image I get an empty white canvas that does not mach the image size.
Here are the two examples:
One
Two
Update: It seems that both images have a 32-bit depth. That might be the reason.
Re: Issue opening certain PNG files
Posted: Fri Mar 16, 2018 9:31 am
by support
Paintstorm can work only with 8bit RGB