Page 1 of 1
Critical error while transfer multiply to lower layer
Posted: Wed Mar 21, 2018 6:41 pm
by IgorS
Always get critical error message when press button to transfer layer in multiply mode to a below one.
Here the screenshot and the log file.
Re: Critical error while transfer multiply to lower layer
Posted: Wed Mar 21, 2018 8:55 pm
by ArmorWraith
Also can confirm this issue.
Armor
Re: Critical error while transfer multiply to lower layer
Posted: Thu Mar 22, 2018 2:31 pm
by ixie
This hasn't happened to me yet, I'm using Windows 10
Re: Critical error while transfer multiply to lower layer
Posted: Wed Apr 11, 2018 9:41 am
by support
Attach the log: Documents/Paintstorm studio/Logs/
Re: Critical error while transfer multiply to lower layer
Posted: Thu Apr 12, 2018 6:16 am
by ArmorWraith
I dunno if these help any. This is all the crash logs I have from like the beginning of the year.
Ive no idea what all these are, but they might help you accumulate data about usage?
All the best,
Armor
Re: Critical error while transfer multiply to lower layer
Posted: Thu Apr 12, 2018 2:32 pm
by IgorS
support wrote:Attach the log: Documents/Paintstorm studio/Logs/
Is already attached in the first post.
Re: Critical error while transfer multiply to lower layer
Posted: Fri Apr 27, 2018 10:02 am
by support
Do you have special PSD files which calls crashes 100%? Or it's dose not matter, and crashes appears every time?
You can try to get a clean version by deleting "Documents/Paintstorm Studio" folder.
Re: Critical error while transfer multiply to lower layer
Posted: Fri Apr 27, 2018 3:01 pm
by IgorS
support wrote:Do you have special PSD files which calls crashes 100%? Or it's dose not matter, and crashes appears every time?
You can try to get a clean version by deleting "Documents/Paintstorm Studio" folder.
It doesn't matter of psd. But I got the situation with error stability. (clean version doesn't solve the issue)
1) It depends on brush size. Small brush size doesn't effect.
2) It depends on GPU "on" or "off" in brush settings.
Sometimes "off" doesn't effect.
Try this: open PSS, crate new layer with multiply mode, take first default brush in the first category, change brush size to a big one (e.g. 700), stroke something than transfer the layer.