Page 1 of 1

Problem with UI (I believe) after installing Huion display tablet.

Posted: Fri Jun 22, 2018 2:02 pm
by Keshgar
Hey.
Today I've installed my new Huion Kamvas GT191 tablet (it's a screen/display one) and tried to launch Painstorm. After opening, all the UI presets (F5-F9) seems like completely reseted and in all of them, the text is the same colour as background they're on, so I can't even go to options to switch things. Also, when I turn off the tablet (simply with power button that's on the tablet) and then launch Painstorm, the UI seems fine, although it's not the same preset as I left the last time, and when I try to switch to other and back, they break again. I'm attaching screenshot of my problem.
Thanks for help!

Re: Problem with UI (I believe) after installing Huion display tablet.

Posted: Sun Jul 22, 2018 10:39 am
by support
Hm I can suppose 2 reasons:
1)Some glitches connected with video memory, it can be solved by graphics card driver reinstallation
2)Some inner Paintstorm glitch - if you can setup correct UI for plugged tablet - you can save this as custom UI and will able to load it special for this tablet
Have you tried to reset UI at the moment of this glitch? Menu-Other-Reset to default-Reset panels layout and color

Re: Problem with UI (I believe) after installing Huion display tablet.

Posted: Wed Aug 08, 2018 8:05 pm
by Keshgar
I've tried reseting everything as well as reinstalling the newest and some older versions. Still the same problem.

Re: Problem with UI (I believe) after installing Huion display tablet.

Posted: Tue Aug 21, 2018 7:48 pm
by Keshgar
Today, I've reinstalled NVDIA driver as well as Paintstorm with setting reset. It seems to be working just fine now.
Thanks for the response!