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Importing from camera roll on iPad Pro not working.

Posted: Tue Apr 02, 2019 11:03 am
by Joel Stewart
I can’t get images to open at all from the camera roll on iPad Pro on the latest version. If I use ‘place image” instead I get a notification saying canvas must be larger than 64 x 64 pixels (it is much larger, of course). On my previous iPad Pro (I’ve just replaced a gen-one with a gen-two) I had a similar but less serious issue where the photos from camera roll would open but do strange things to the UI.

Re: Importing from camera roll on iPad Pro not working.

Posted: Tue Apr 02, 2019 11:12 am
by Joel Stewart
It would be useful if not only this were fixed but if you could use the device clipboard to copy images directly from the camera roll, and also to have an ‘open in Paintstorm’ function in the iOS share menu. Procreate has both these functionalities already.

Re: Importing from camera roll on iPad Pro not working.

Posted: Tue Apr 02, 2019 11:13 am
by Joel Stewart
And of course Paintstorm really needs its own dedicated Files folder in iOS too.

Re: Importing from camera roll on iPad Pro not working.

Posted: Tue Apr 02, 2019 11:30 am
by Joel Stewart
The issue appears to be to do with file formatting. I edited one image with the Pro Camera app and resaved and now I can open it -although with the above mentioned UI weirdness. Not a long term solution...

Re: Importing from camera roll on iPad Pro not working.

Posted: Sat Apr 06, 2019 12:52 am
by smile4yourself
This happens to me if I do a screen save, and then try to load the image with PSS. The work around is reduce the resolution/size of the photo.

Sometimes screen saves can make an image bigger than 12meg. Make sure that you don't havn't many photos opened too on the top menu bar. Previous photos you opened don't close when you open a new one.

Re: Importing from camera roll on iPad Pro not working.

Posted: Sat Apr 06, 2019 7:44 am
by Joel Stewart
Thanks. Odd that there would be a 12mb limit since Paintstorm can otherwise open psd files much bigger than that.