Page 1 of 1

Application cannot load icon

Posted: Mon May 06, 2019 3:02 am
by stareubanks
I try to open up my Paintstorm Studio application but it just comes up with the text box "Application cannot load icon". I've had this problem before and it's always after a file corrupts, I just lost a piece I worked really hard on because of file corruption and now this is showing up and refusing to open the program. I've fixed it before, I just don't remember how. Please help! Image linked: https://gyazo.com/04414468e2f3600a63ed05db21d65d2c

Re: Application cannot load icon

Posted: Thu May 16, 2019 10:51 am
by support
Try to manually delete Paintstorm working folder:
1)In Finder->menu->GO->go to the folder
2) ~/Library/Application Support/
3)find "Paintstorm Studio" and delete it
4)reinstall


for Apple store version path is:
/Users/home/Library/Containers/com.paintstormstudio.paintstorm/Data/Library/Application Support/Paintstorm Studio/

Re: Application cannot load icon

Posted: Fri May 24, 2019 10:15 am
by vedika
Thank you for the explaination