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Cannot Install Trial Version of Paintstorm

Posted: Sun May 19, 2019 6:36 pm
by junrall
Hello,

I have tried installing the trial version of Paintstorm several times and all I get is a spinning blue circle next to my cursor whenever I mouse over the folder where the setup program resides. On a couple of occasions, not only did I get the spinning blue circle next to my cursor, windows explorer froze and I was unable to close the folder.

So far I have tried turning off my antivirus/firewall programs and have run the Paintstorm setup program as an administrator. I have rebooted my system multiple times (mostly to recover from a frozen windows explorer)

I have tried installing other software to see if I encounter the same issue and all installed fine.

System specs:
Windows 10 Home 64bit version 1803 (OS Build 17134.765)
Intel i7-4770K
16 gigs RAM
NVIDIA GTX 1070

Re: Cannot Install Trial Version of Paintstorm

Posted: Fri May 24, 2019 12:25 pm
by support
Try to delete Documents/Paintstorm studio/ folder and restart Paintstorm shortcut as Administrator