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Eraser Bug

Posted: Wed Sep 11, 2019 4:01 pm
by Edmund_Sang_Fontaine
I cannot accurately describe it, so I'll provide cropped screenshots that do.

Image

Image

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I have tried:
- Pressing multiple keys on the keyboard
- Pressing multiple buttons visible on PaintStorm
- Restarting PaintStorm (close and open)
- Restarting PaintStorm VIA "Run as Administrator"

I have NOT tried:
- Uninstalling and reinstalling PaintStorm

I am so confused and lost; before the eraser was working just fine. This issue has popped up out of nowhere, and I have no idea how to fix it. There is no "obvious" option to. (Which, in itself, is a problem if there is in fact an "obvious" fix.)

I would presume this is just a accidentally-tapped-key level 'bug', but I cannot find the solution for the life of me. If this is something that requires a complete reinstall of PaintStorm, it is definitely an issue I think the staff of PaintStorm should look into and remedy.

Re: Eraser Bug

Posted: Tue Sep 17, 2019 10:49 am
by support
oO Does it happens with all erasers or with some special?