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Paintstorm Menu Bar unavailable

Posted: Wed May 27, 2020 8:54 am
by dachsdesign
Today when I have gone into Paintstorm I can't click on anything in the menu bar - it's there, it's just not registering anything. I've tried both my finger and my Apple Pencil. This means I can't open new files or save anything and is really frustrating. I've uninstalled and reinstalled but it didn't change anything.

I have also noticed that when I save a PSD file in Paintstorm at 300dpi it converts to 72dpi when I open it in Photoshop - this is a new thing, any idea how to fix it?

Thanks.

Re: Paintstorm Menu Bar unavailable

Posted: Fri Jun 12, 2020 2:57 pm
by support
Be sure that the "locker" button at the top-right corner of the main windows doesn't enable.