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New Issues

Posted: Wed Jul 08, 2020 11:59 am
by Mustanglou
I just dded Paintstorm to a new PC. Specs are 16 gig Rm, rtx 2070, i7-10750h @2.6 ghz. When I do a fresh install app opens but brushes are a bit laggy. When I close the app and reopen I just get a black screen with the spinning windows circle. App doesn't fully open

Please Help

Re: New Issues

Posted: Fri Jul 10, 2020 11:34 am
by Mustanglou
I found out it only stops working if I close the app from the Wacom screen. If I minimize the app and drag it from the wacam screen back to the laptop screen to close the program will reopen

Re: New Issues

Posted: Sat Jul 25, 2020 8:53 pm
by Mustanglou
Is this product still being supported. My issue still exists and I've had no reply to this thread or response to an email to support

Re: New Issues

Posted: Thu Jul 30, 2020 9:56 am
by animk
My paintstorm is running fine on RTX 2060 with "game ready" driver installed

Re: New Issues

Posted: Sat Aug 01, 2020 2:48 pm
by Mustanglou
Are you running the newest version of windows 10 and a wacom tablet? Any ideas why it crashes when closing it when set to extend these displays? I found if I drag it back to the primary display and close it from there I can reopen it fine