Issue opening certain PNG files

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Azuregos
Posts:9
Joined:Tue Mar 06, 2018 9:09 am
Issue opening certain PNG files

Post by Azuregos » Tue Mar 13, 2018 10:08 am

Dear Paintstorm Support,

Paintstorm Studio 2.2 has some issues with certain PNG files. Instead of an image I get an empty white canvas that does not mach the image size.
Here are the two examples:
One
Two

Update: It seems that both images have a 32-bit depth. That might be the reason.
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support
Site Admin
Posts:1663
Joined:Thu May 07, 2015 1:33 pm

Re: Issue opening certain PNG files

Post by support » Fri Mar 16, 2018 9:31 am

Paintstorm can work only with 8bit RGB
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