Installs but will not run

[bryan944]

I had Paintstorm on my wacome mobil studio pro but it would not run. I uninstalled it along with any settings. I downloaded the newest version since I was trying to update anyway. I installed it as administrator and set it up to run as admin. When I went to run it I got an error message to see the log. That is attached below.I also removed any files that were associated to Paintstorm before I reinstalled

HELP please!!! I really don’t know what else to try. Thanks
Barb

AD257DDE-D01D-4D21-A9BE-D10720AFF7D5.png (196.1KiB)Viewed 3250 times

[support]

Try to reinstall graphics card drivers.
Also, do you turn your Wacom tablet straight? or maybe upside down for the left-hander?

[bryan944]

Ok, let me try updating the drivers and see if that helps. An no,I don’t turn the tablet.
Thanks and something tells me I might be back.

[bryan944]

I uninstalled paintstorm, updated the graphics driver , and reinstalled paintstorm and it STILL will not run

[bryan944]

Also I noticed my desktop has a version.INI file and the wacom mobil pro does not.

[bryan944]

see above