Description of your first forum.
-
abstractliving
- Posts:14
- Joined:Wed Sep 27, 2017 8:13 pm
Computer asking for registration key???
Post
by abstractliving » Wed Nov 29, 2017 1:04 am
So yesterday I opened up Paintstorm to do art and the register screen showed up
I deactivated my code and then reactivated it on here and it worked fine. However, when I closed Paintstorm last night it crashed, and upon opening the program again it shows up like this. Because I can't deactivate my key until the 7th I can't do any art? I haven't been transferring it between devices and this is a major problem I have at the moment.
Is there a way to make it stop thinking my device isn't registered?
-
abstractliving
- Posts:14
- Joined:Wed Sep 27, 2017 8:13 pm
Post
by abstractliving » Thu Nov 30, 2017 9:09 pm
Adding onto this, it worked one day without needing the key. However, on that same day I was running a few to many programs and my computer crashed. This made Paintstorm go right into the same behavior explained above.
I figured it might be an internet connection issue but it doesn't seem to change if I wait or not for my internet to connect (I power down my laptop every night)
-
abstractliving
- Posts:14
- Joined:Wed Sep 27, 2017 8:13 pm
Post
by abstractliving » Fri Dec 01, 2017 8:33 pm
I've reached out to the support and they've fixed my account ^^
If anyone else has this problem just contact the registration department and they'll get to it.