Problem with Antivirus

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Masu
Posts:1
Joined:Sun Mar 20, 2016 7:54 am
Problem with Antivirus

Post by Masu » Sat Mar 26, 2016 3:58 am

Hi , The Norton Internet Security (NIS) runs on my PC and Paint storm studio is quarantined or deleted because NIS reported it as low-risk virus threat.
Now I can't start PaintstormStudio.exe anymore , got crashed and error dialog . Please help, I'm using windows 7 ultimate 64x :(
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support
Site Admin
Posts:1663
Joined:Thu May 07, 2015 1:33 pm

Re: Problem with Antivirus

Post by support » Mon Mar 28, 2016 9:38 am

Hello. Some antiviruses can mark paintstorm as the suspicious file, for example 360totalsecurity, Norton antivirus... It find paintstorm installer as unidentified exe files from the Internet. You just need add it to the white list, or disable antivirus for the time of installation. Be sure - There is no really viruses.

Please write to info@paintstormstudio.com we'll give you link to unpacked version
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