Half of the picture opens empty

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Archip
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Joined:Mon Apr 03, 2017 12:02 pm
Half of the picture opens empty

Post by Archip » Tue May 02, 2017 9:16 am

I have a PSD file I tweak with PSS. When I open it again in Photoshop, half of the picture opens empty. I thought it might be the big size of the file, so I cropped the missing half part in PSS and saved in another file. All that still opens empty. I have made sure there are layers in the file. Does not make any difference. I can see the full picture in Photoshops preview when I try to open but when opened, half of it misses. Funnily if I open it again in PSS, everything is in there. Bit frustrating, I have to say.
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support
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Re: Half of the picture opens empty

Post by support » Wed May 03, 2017 1:29 pm

Please, can you send us this file for a testing? (send it to the info@paintstormstudio.com)
Archip
Posts:3
Joined:Mon Apr 03, 2017 12:02 pm

Re: Half of the picture opens empty

Post by Archip » Thu May 04, 2017 6:49 am

Just sent through WeTransfer.
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