Critical error while transfer multiply to lower layer

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IgorS
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Critical error while transfer multiply to lower layer

Post by IgorS » Wed Mar 21, 2018 6:41 pm

Always get critical error message when press button to transfer layer in multiply mode to a below one.
Here the screenshot and the log file.
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Last edited by IgorS on Thu Mar 22, 2018 11:05 am, edited 1 time in total.
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ArmorWraith
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Re: Critical error while transfer multiply to lower layer

Post by ArmorWraith » Wed Mar 21, 2018 8:55 pm

Also can confirm this issue.

Armor
ixie
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Re: Critical error while transfer multiply to lower layer

Post by ixie » Thu Mar 22, 2018 2:31 pm

This hasn't happened to me yet, I'm using Windows 10
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support
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Re: Critical error while transfer multiply to lower layer

Post by support » Wed Apr 11, 2018 9:41 am

Attach the log: Documents/Paintstorm studio/Logs/
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ArmorWraith
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Re: Critical error while transfer multiply to lower layer

Post by ArmorWraith » Thu Apr 12, 2018 6:16 am

I dunno if these help any. This is all the crash logs I have from like the beginning of the year.
Ive no idea what all these are, but they might help you accumulate data about usage?

All the best,

Armor
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IgorS
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Re: Critical error while transfer multiply to lower layer

Post by IgorS » Thu Apr 12, 2018 2:32 pm

support wrote:Attach the log: Documents/Paintstorm studio/Logs/
Is already attached in the first post.
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Re: Critical error while transfer multiply to lower layer

Post by support » Fri Apr 27, 2018 10:02 am

Do you have special PSD files which calls crashes 100%? Or it's dose not matter, and crashes appears every time?

You can try to get a clean version by deleting "Documents/Paintstorm Studio" folder.
IgorS
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Re: Critical error while transfer multiply to lower layer

Post by IgorS » Fri Apr 27, 2018 3:01 pm

support wrote:Do you have special PSD files which calls crashes 100%? Or it's dose not matter, and crashes appears every time?

You can try to get a clean version by deleting "Documents/Paintstorm Studio" folder.
It doesn't matter of psd. But I got the situation with error stability. (clean version doesn't solve the issue)
1) It depends on brush size. Small brush size doesn't effect.
2) It depends on GPU "on" or "off" in brush settings. Sometimes "off" doesn't effect.
Try this: open PSS, crate new layer with multiply mode, take first default brush in the first category, change brush size to a big one (e.g. 700), stroke something than transfer the layer.
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